Privacy, Terms & Cancellations

Cancellation Policy

We understand that plans can change. If you need to reschedule or cancel, please contact us as early as possible by phone at (382) 889-0873 or by email at info@samvawellness.com, so we can offer the time to another guest.

We kindly ask guests to respect their reserved appointment times. Guests with 3 or more recorded late cancellations or no-shows may be subject to booking restrictions, including the possibility of declining future reservations.

Please arrive about 10 minutes early. A late arrival may shorten your session so that the next guest's appointment is not delayed.

Booking Terms

• Samva Wellness welcomes guests aged 18 and older.
• Reserving online secures your appointment time. No prepayment is required; payment is collected in person by cash, debit or credit card.
• Our services are relaxation massage provided by relaxation practitioners. They are not registered massage therapy (RMT) and are not intended to diagnose or treat any medical condition.
• Please tell your practitioner about any injuries, recent surgeries, skin sensitivities, pregnancy or other health concerns. A session may be modified or postponed when appropriate.
• Practitioner choice is subject to availability.

Privacy Policy

Samva Wellness (1001716171 Ontario Inc.) respects your privacy. We collect only the information needed to manage your appointments, contact you about your visit, and provide our services, such as your name, phone number, email address and any preferences or health notes you choose to share.

Online reservations are handled through our booking provider, which sends appointment confirmations and reminders on our behalf. We do not sell your personal information.

You may ask to see, correct or delete the personal information we hold about you at any time by contacting us at info@samvawellness.com.

Last updated: October 2026